1. Data Controller
The Data Controller of personal data is EPIC ECHO MONOPROSOPI IKE, owner of the website epicecho.gr (hereinafter the “Website”).
For any issue related to the protection of your personal data, you may contact us at: info@peacocks.gr
2. What Data We Collect
Through the contact form on the Website, we collect the following personal data:
- Full Name
- Email Address
- Message / Comments voluntarily submitted by the user
We do not intentionally collect sensitive personal data, unless the user voluntarily includes such information in their message.
3. Purpose of Processing
Personal data is used exclusively for:
- Responding to inquiries or contact requests
- Providing customer support and requested information
Personal data is not used for marketing purposes and is not shared with third parties for advertising.
4. Legal Basis for Processing
The processing of personal data is based on:
- The user’s consent, given by voluntarily filling in and submitting the contact form (Article 6(1)(a) GDPR)
- The legitimate interest of the company in responding to communication requests (Article 6(1)(f) GDPR)
5. Data Retention Period
Personal data is retained only for as long as necessary to fulfill the communication purpose and not longer than [e.g., 12 months], unless a longer retention period is required by law.
6. Data Recipients
Access to personal data may be granted only to:
- Authorized employees or partners of the company
- Hosting providers or technical support providers, only to the extent necessary
Personal data is not sold, rented, or otherwise commercially disclosed to third parties.
7. User Rights
Under the GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, you may contact the company via the provided email.
You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) or your local supervisory authority.
8. Data Security
The company implements appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or alteration.
9. Cookies
The Website may use only strictly necessary technical cookies for its proper operation. No advertising or tracking cookies are used without prior consent.
10. Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be posted on the Website along with the updated revision date.
Last update: 3/2/2026